Australia · review · updated 2026-08-01

EXACT

The long-standing UK incumbent — the system most British practices already run.

VendorSoftware of Excellence (Henry Schein One)
DeploymentCloud or on-premise
Entry price Not published
Built forSolo, 2–4 locations, Group, DSO / enterprise
Screenshot of the EXACT homepage as it appeared on 2026-08-01
TheEXACThomepage at softwareofexcellence.co.uk, captured2026-08-01. Vendor sites change — this is a point-in-time record, not a live view.
Visit EXACT(opens in a new tab) Opens the vendor’s own site

Who it’s for

Established NHS and mixed practices that value ecosystem breadth and easy hiring over price transparency.

What EXACT costs

No published pricingchecked2026-08-01

EXACT does not publish a price. You have to request a quote, which means you cannot budget or compare before speaking to a salesperson. No figure published on the Australian site.

We do not repeat third-party price estimates for quote-only vendors. Several widely republished figures in this category turned out to belong to a different product — see how we compare.

What’s built in

11 of the 19 modules we track are included in the core product, 3 are paid add-ons.

ModuleAvailability
Scheduling Built in
Clinical charting Built in
Perio charting Built in
Native imaging Built in
Billing Built in
Claims Built in
Insurance eligibility Built in
Payments Via integration
Patient messaging Paid add-on
Online booking Paid add-on
Digital forms Paid add-on
Recall / reactivation Built in
Analytics & KPIs Built in
ePrescribing Not stated
Teledentistry Not stated
AI features Not stated
Open API Via integration
Multi-location Built in
Orthodontics Built in

“Not stated” means the vendor does not say either way on its public site. We do not infer capability that isn’t documented.

What it does well

  • The largest installed base in UK dentistry — staff arrive already knowing it, and almost every UK dental product integrates with it.
  • NHS claiming and UDA reporting are long-established and well understood, which matters more than any feature list for an NHS practice.
  • Backed by Henry Schein One, with a large partner ecosystem.

Where it falls short

  • No published pricing.
  • A mature product carrying a lot of history; the interface shows its age next to the cloud-native entrants.
  • Sold with support and hardware bundles, so the quoted figure is rarely just software.

Compare EXACT against…

Next step

Prices and features move. Before you commit, confirm the current figure with EXACT directly, and ask specifically what is not in the base price — that is where budgets slip in this category.

Visit EXACT(opens in a new tab)