Australia · review · updated 2026-08-01
EXACT
The long-standing UK incumbent — the system most British practices already run.

Who it’s for
Established NHS and mixed practices that value ecosystem breadth and easy hiring over price transparency.
What EXACT costs
EXACT does not publish a price. You have to request a quote, which means you cannot budget or compare before speaking to a salesperson. No figure published on the Australian site.
We do not repeat third-party price estimates for quote-only vendors. Several widely republished figures in this category turned out to belong to a different product — see how we compare.
What’s built in
11 of the 19 modules we track are included in the core product, 3 are paid add-ons.
| Module | Availability |
|---|---|
| Scheduling | Built in |
| Clinical charting | Built in |
| Perio charting | Built in |
| Native imaging | Built in |
| Billing | Built in |
| Claims | Built in |
| Insurance eligibility | Built in |
| Payments | Via integration |
| Patient messaging | Paid add-on |
| Online booking | Paid add-on |
| Digital forms | Paid add-on |
| Recall / reactivation | Built in |
| Analytics & KPIs | Built in |
| ePrescribing | Not stated |
| Teledentistry | Not stated |
| AI features | Not stated |
| Open API | Via integration |
| Multi-location | Built in |
| Orthodontics | Built in |
“Not stated” means the vendor does not say either way on its public site. We do not infer capability that isn’t documented.
What it does well
- The largest installed base in UK dentistry — staff arrive already knowing it, and almost every UK dental product integrates with it.
- NHS claiming and UDA reporting are long-established and well understood, which matters more than any feature list for an NHS practice.
- Backed by Henry Schein One, with a large partner ecosystem.
Where it falls short
- No published pricing.
- A mature product carrying a lot of history; the interface shows its age next to the cloud-native entrants.
- Sold with support and hardware bundles, so the quoted figure is rarely just software.
Compare EXACT against…
- EXACT vs Dental4Windows — The two biggest installed bases in Australian dentistry
- EXACT vs Oasis — Two Henry Schein One products sold side by side
Next step
Prices and features move. Before you commit, confirm the current figure with EXACT directly, and ask specifically what is not in the base price — that is where budgets slip in this category.
Visit EXACT(opens in a new tab)