CareStack
CareStack
Cloud all-in-one aimed at growing groups, with published tier pricing.
Best for: Multi-location groups that want one vendor for practice management, RCM and engagement.
Australia · deployment · updated 2026-08-01
5 of the 8 systems we track in Australia are true cloud products, and 3 are offered either way. Only 0 of the cloud options publish a price.
This distinction costs practices real money. A cloud-native product is built to run in a browser and the vendor operates it. An on-premise product that someone hosts for you is still Windows software on a server — you have simply moved whose server it is, and you are now paying a hosting bill on top of the licence.
The clearest example: Open Dental is not cloud-based. It is excellent, it is the cheapest credible option for many practices, and you can absolutely reach it remotely — but that means self-hosting, a third-party Open Dental host, or remote desktop. If you want nobody in your practice to think about a server again, that is a different product category.
Ask any vendor two questions: does it run in a browser with no local install, and who is responsible when the server needs patching. The answers separate these two groups completely.
Browser-based, vendor-operated. No server, no backups, no patching on your side.
CareStack
Cloud all-in-one aimed at growing groups, with published tier pricing.
Best for: Multi-location groups that want one vendor for practice management, RCM and engagement.
Core Practice
Newer Australian cloud platform aimed at growing practices and groups.
Best for: Growing Australian practices and small groups that want cloud and modern patient-facing tools.
Henry Schein One
Henry Schein One’s cloud practice management system — and the only vendor here that publishes a price in the UK.
Best for: Canadian practices that want cloud from a large vendor and will negotiate a quote.
Praktika
Australian-built cloud system, browser-based since long before that was fashionable here.
Best for: Practices that want Australian-built cloud with claiming handled properly.
Principle Dental
Sydney-built cloud system, and the most AI-forward product in Australian dentistry.
Best for: Practices that want AI in the workflow now, from a local vendor, and will negotiate a quote.
Sold both ways, so you can change deployment without changing vendor.
Centaur Software
The Australian incumbent — the system most practices here already run, now with a web sibling in Dental4Web.
Best for: Established Australian practices that value ecosystem breadth and easy hiring.
Software of Excellence (Henry Schein One)
The long-standing UK incumbent — the system most British practices already run.
Best for: Established NHS and mixed practices that value ecosystem breadth and easy hiring over price transparency.
Henry Schein One
Henry Schein One’s long-standing Australian practice management system.
Best for: Practices that want a large, established vendor and are already in the Henry Schein orbit.
Cloud looks more expensive per month and often is not, once you account for what the on-premise price excludes: the server itself, its replacement cycle, backup software, the IT contract, and the add-ons that cloud platforms bundle. Our worked cost breakdown runs the numbers using each vendor’s own published add-on rates. In Canada that exercise is impossible for most vendors, because the add-on rates are not published either.
The genuinely cloud-specific trade-off is not price, it is dependency. You need reliable internet, and you cannot see your data if the vendor has an outage. On-premise fails differently: it fails when your server does, and then it is your problem to fix.
are on-premise only. They dominate on published price, and they remain the right answer for practices with IT support and a preference for owning their own data.