United Kingdom · head to head · updated 2026-08-01
Dentally vs EXACT
The cloud challenger against the UK incumbent. Dentally is cloud and EXACT is cloud or on-premise — usually the single biggest difference between them.
Dentally
Henry Schein One
Henry Schein One’s cloud practice management system — and the only vendor here that publishes a price in the UK.
- Deployment
- Cloud
- Entry price
- £125/month per site, unlimited users
- Built for
- Solo, 2–4 locations, Group
EXACT
Software of Excellence (Henry Schein One)
The long-standing UK incumbent — the system most British practices already run.
- Deployment
- Cloud or on-premise
- Entry price
- Not published
- Built for
- Solo, 2–4 locations, Group, DSO / enterprise
The short answer
Dentally publishes a price (£125/month); EXACT does not, so a like-for-like cost comparison is not possible without a quote.
Choose Dentally if…
Canadian practices that want cloud from a large vendor and will negotiate a quote.
It is ahead on payments, patient messaging, online booking, digital forms .
Choose EXACT if…
Established NHS and mixed practices that value ecosystem breadth and easy hiring over price transparency.
It is ahead on orthodontics .
Where they actually differ
Of 19 modules we track, these 5 differ. The rest match, so they are not what should decide it.
| Module | Dentally | EXACT |
|---|---|---|
| Payments | Built in | Via integration |
| Patient messaging | Built in | Paid add-on |
| Online booking | Built in | Paid add-on |
| Digital forms | Built in | Paid add-on |
| Orthodontics | Not stated | Built in |
Show all 19 modules, including where they match
| Module | Dentally | EXACT |
|---|---|---|
| Scheduling | Built in | Built in |
| Clinical charting | Built in | Built in |
| Perio charting | Built in | Built in |
| Native imaging | Built in | Built in |
| Billing | Built in | Built in |
| Claims | Built in | Built in |
| Insurance eligibility | Built in | Built in |
| Payments | Built in | Via integration |
| Patient messaging | Built in | Paid add-on |
| Online booking | Built in | Paid add-on |
| Digital forms | Built in | Paid add-on |
| Recall / reactivation | Built in | Built in |
| Analytics & KPIs | Built in | Built in |
| ePrescribing | Not stated | Not stated |
| Teledentistry | Not stated | Not stated |
| AI features | Not stated | Not stated |
| Open API | Via integration | Via integration |
| Multi-location | Built in | Built in |
| Orthodontics | Not stated | Built in |
Pricing, side by side
Dentally
| Plan | Price | Basis |
|---|---|---|
| Starter — 1 surgery excluding VAT | £125/month | per site, unlimited users |
| Essentials — 1 surgery excluding VAT | £220/month | per site, unlimited users |
| Pro — 1 surgery excluding VAT | £320/month | per site, unlimited users |
| Starter — 3 surgeries Essentials £380, Pro £510 | £265/month | per site |
| Starter — 5 surgeries Essentials £525, Pro £690 | £395/month | per site |
| Starter — 8 surgeries Essentials £720, Pro £945 | £575/month | per site |
| 9+ surgeries | Contact us | per site |
Priced by number of surgeries per site on a slider, across three tiers, all excluding VAT. NHS integration is included on every tier. AI clinical notes are limited on Starter and are not available in Northern Ireland or the Republic of Ireland.
Source: dentally.co, read 2026-08-01.
EXACT
EXACT does not publish a price. You have to request a quote, which means you cannot budget or compare before speaking to a salesperson. No figure published anywhere on the site.
We do not repeat third-party price estimates for quote-only vendors. Several widely republished figures in this category turned out to belong to a different product — see how we compare.
Strengths and trade-offs
Dentally
Strengths
- True cloud with CDAnet claims and predeterminations handled natively.
- Backed by Henry Schein One, so it is not going away and the integration marketplace is large.
- Sold across several countries, which usually means the platform gets sustained investment.
Trade-offs
- Publishes a pricing page with three named tiers and no prices on it — you cannot compare it on cost without a sales call.
- Tier boundaries are described by feature list, so which tier you actually need is decided in the sales conversation.
- Newer in Canada than the entrenched local systems, so fewer peers to ask.
EXACT
Strengths
- The largest installed base in UK dentistry — staff arrive already knowing it, and almost every UK dental product integrates with it.
- NHS claiming and UDA reporting are long-established and well understood, which matters more than any feature list for an NHS practice.
- Backed by Henry Schein One, with a large partner ecosystem.
Trade-offs
- No published pricing.
- A mature product carrying a lot of history; the interface shows its age next to the cloud-native entrants.
- Sold with support and hardware bundles, so the quoted figure is rarely just software.
Other comparisons
- EXACT vs R4 — The two entrenched UK systems, head to head
- Dentally vs R4 — Published pricing against Carestream’s incumbent
- Dentally vs Aerona — Two UK clouds — one publishes a price, one does not
- EXACT vs Systems for Dentists — Multinational against independent British vendor
- Dentally vs CareStack — UK market leader against the US entrant