Canada · review · updated 2026-08-01
Tracker
Long-running Canadian all-in-one system with deep claims support — CDAnet v4, ITRANS 2.0 and EDI attachments.
In Canada: CDAnet certified. Introduced 1993; the vendor states use in over 1,500 offices across Canada and the US.
Who it’s for
Practices that want a Canadian vendor with claims handling as the priority.
What Tracker costs
Tracker does not publish a price. You have to request a quote, which means you cannot budget or compare before speaking to a salesperson. No figure published. The site has no pricing page at all — /pricing/ returns 404.
We do not repeat third-party price estimates for quote-only vendors. Several widely republished figures in this category turned out to belong to a different product — see how we compare.
What’s built in
11 of the 19 modules we track are included in the core product.
| Module | Availability |
|---|---|
| Scheduling | Built in |
| Clinical charting | Built in |
| Perio charting | Not stated |
| Native imaging | Via integration |
| Billing | Built in |
| Claims | Built in |
| Insurance eligibility | Built in |
| Payments | Built in |
| Patient messaging | Built in |
| Online booking | Built in |
| Digital forms | Built in |
| Recall / reactivation | Built in |
| Analytics & KPIs | Built in |
| ePrescribing | Not stated |
| Teledentistry | Not stated |
| AI features | Via integration |
| Open API | Not stated |
| Multi-location | Not stated |
| Orthodontics | Not stated |
“Not stated” means the vendor does not say either way on its public site. We do not infer capability that isn’t documented.
What it does well
- Claims support is the most explicitly documented of any Canadian system here: CDAnet version 4, ITRANS 2.0 and EDI attachments are all named.
- Canadian company with a long track record — in the market since 1993.
- Contactless payments and eServices patient communication are part of the product rather than a third-party bolt-on.
Where it falls short
- No published pricing, and no pricing page to request one from.
- The site does not state whether the product is cloud or on-premise, which is the first question a buyer should be able to answer.
- Imaging appears to rely on integration rather than a native module.
Compare Tracker against…
- Tracker vs Dentally — The cloud newcomer against the entrenched Canadian system
- Tracker vs Open Dental — Published pricing against a Canadian all-in-one
- Tracker vs ClearDent — Two long-established Canadian vendors
- Tracker vs ABELDent — Two Canadian mainstays compared
- Tracker vs Paradigm — AI-forward against claims-forward
Next step
Prices and features move. Before you commit, confirm the current figure with Tracker directly, and ask specifically what is not in the base price — that is where budgets slip in this category.
Visit Tracker(opens in a new tab)